GoSource Privacy Policy

At GoSource, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services, in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, business name, and address.
Account Information: Payment details, transaction history, and login credentials for your account.
Device Information: IP address, browser type, and usage details collected automatically through cookies or analytics tools.
Business Data: Orders, preferences, and other data provided by restaurants.

2. How We Use Your Information

We use the information collected to:

Provide, operate, and maintain our services.
Process your orders and manage your account.
Communicate updates, offers, and notifications about our services.
Improve our services and develop new features.
Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share your data with logistics partners, payment processors, or IT service providers to fulfill our obligations.
Legal Requirements: If required by law or regulatory authorities in Nigeria.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These may include:

Essential Cookies: Required for the operation of our website.
Performance Cookies: Help us analyze user activity to improve our services.
You can manage your cookie preferences through your browser settings.

6. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Correct Your Data: Request updates and corrections to inaccurate information.
Delete Your Data: Request that we delete your personal information, subject to legal and contractual obligations.
Withdraw Consent: Withdraw your consent to data processing at any time.
To exercise your rights, contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to protect your login credentials.

8. Cross-Border Data Transfers

Your personal data may be transferred outside Nigeria for storage or processing purposes. We ensure that such transfers comply with NDPR and protect your data to the same standard as required in Nigeria.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.